GOT QUESTIONS?
Frequently Asked Questions
Everything you need to know about ordering fresh mangoes from Mangofy. Can't find your answer? Chat with us on WhatsApp.
About Our Mangoes
What mango varieties do you offer?
We offer the finest Pakistani mango varieties including Sindhri, Chaunsa, Anwar Ratol, and Langra. All grown on our 40-year-old family orchards in Muzaffargarh.
Are your mangoes naturally ripened?
Absolutely. We never use calcium carbide or any artificial chemicals. Our mangoes are naturally ripened on the tree and picked at the perfect stage for maximum sweetness and flavor.
Are the mangoes chemical-free?
Yes. Our orchard uses traditional farming methods — no chemicals, no pesticides, no shortcuts. Just pure, natural mangoes the way they've been grown for 40 years.
What box sizes are available?
We offer multiple box sizes to suit your needs. You can choose your preferred variety and quantity when placing your order. Visit our product page for all available options.
Ordering & Payment
How do I place an order?
Simply visit our product page, select your mango variety and box size, add to cart, and checkout. You can also order directly via WhatsApp at +92 309 4884240.
What payment methods do you accept?
We accept Cash on Delivery (COD) across Pakistan, as well as secure online payments through credit/debit cards and bank transfers.
Is there a minimum order?
Our minimum order is one box. You can select different varieties and sizes based on your preference.
Can I send mangoes as a gift?
Yes! Just use the delivery address of the person you want to gift. Contact us on WhatsApp if you want to add a custom message to your gift box.
Delivery & Shipping
Where do you deliver?
We deliver all over Pakistan. Our primary delivery areas include Lahore, Islamabad, Karachi, Rawalpindi, Faisalabad, and all major cities.
How long does delivery take?
Most orders are delivered within 24-48 hours of dispatch. Delivery time may vary slightly depending on your location.
How are the mangoes packed for freshness?
Each mango is individually wrapped and placed in premium packaging designed to protect against bruising during transit. We pack them within hours of picking to ensure maximum freshness.
Is delivery really free?
Yes — 100% free delivery across all of Pakistan. No hidden charges, no minimum order requirement for free shipping.
Quality & Returns
What if my mangoes arrive damaged or spoiled?
If you receive a spoiled product, simply contact our customer service team with your Order ID and send a photo of the item within 24 hours of receiving your order. We'll review your case within 72 hours and arrange an exchange for products of the same value.
Do you offer refunds?
We offer product exchanges for spoiled items. The replacement will be processed using the same payment method as your original purchase, excluding shipping charges. Contact us within 24 hours of delivery.
How should I store the mangoes after delivery?
Store mangoes at room temperature until fully ripe. Once ripe, refrigerate to extend freshness by 2-3 days. Avoid storing unripe mangoes in the fridge as it stops the ripening process.
Still have questions?
Our team is here to help. Reach out on WhatsApp and we'll get back to you instantly.